The George Hotel Hamburg GmbH strives to make the shop system accessible.
Compliance status with the requirements
This website is partially compliant with level AA of the “Web Content Accessibility Guidelines – WCAG 2.1” and the applicable European Standard EN 301 549 V3.2.1 (2021-03) according to Directive (EU) 2016/2102 of the European Parliament and of the Council.
Non-accessible content
The content listed below is not fully accessible:
- The purchased voucher product can be downloaded as a PDF file. The PDF file itself is not fully accessible, but this should not prevent the buyer from giving it as a gift or the recipient from redeeming it. If you encounter any issues or have questions regarding your PDF voucher, we are happy to assist you using the contact details below.
- System-generated emails and purchase receipts are currently not fully accessible.
Creation of this accessibility statement
This statement was created on 22 July 2025. The system was reviewed for WCAG 2.1 level AA compliance at the time of launch through a self-assessment. This statement was last updated on 22 July 2025.
Feedback and contact details
If you notice barriers that hinder your use of our website – issues that are not described in this statement, or deficiencies in meeting accessibility requirements – please let us know by email. We will review your request and contact you as soon as possible. Contact: info@thegeorge-hotel.de
Enforcement procedure
If you are not satisfied with the response you receive via the above contact, you can file a complaint with the responsible enforcement body: [Contact details of the responsible enforcement body – some are not yet known]